the matka
the matka
Share
Add to wishlist
This app is available for your device
the matka
This app is available for your device
Contact
+91 4268228636
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the the matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This streamlined process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click "send OTP" and wait again; if you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the login issue.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and continue playing without any problems.
Q1: What is the minimum withdrawal amount in the the matka?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This distinction allows users to claim their earnings while keeping bonus rewards separate.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This delay is isolated to the payment processing aspect, not the overall app functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus amount can be withdrawn. The bonus funds themselves, however, remain non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's stuck, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't happen, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year, to assist with any questions or concerns you may have, ensuring that your experience at the matka is nothing short of extraordinary. Whether you're looking for guidance, reassurance, or simply need help navigating our platform, our team is here to provide personalized support and ensure that your journey is seamless and enjoyable. With our help, you can embark on an exciting adventure filled with endless possibilities to win, explore, and discover new experiences. Our team is committed to providing you with an unparalleled level of service, ensuring that you feel supported and empowered every step of the way. So, join us today and get ready to embark on a thrilling journey that will leave you feeling inspired and invigorated. With our dedicated customer support team by your side, you'll be able to overcome any obstacles, achieve your goals, and make the most of your time at the matka.
At the matka, we prioritize your convenience and security above all else. Our platform offers a wide range of deposit and withdrawal methods, including traditional credit/debit cards, bank transfers, electronic wallets, and cryptocurrency options, ensuring seamless transactions for all players. We understand that each player has unique needs and preferences, which is why we strive to provide a flexible and accommodating payment system. In addition to our extensive payment options, we are committed to responsible gaming. We believe that gaming should be a fun and enjoyable experience, and we're dedicated to helping you manage your gameplay effectively. To achieve this, we provide a range of tools and resources to help you monitor and control your gaming activity. These may include features like deposit limits, self-exclusion options, and reality checks, designed to ensure that you can play safely and responsibly. Our platform is designed to be user-friendly and intuitive, making it easy for you to navigate and find the information you need. We're constantly working to improve and expand our services, always keeping your needs and preferences in mind. Whether you're a seasoned gamer or just starting out, we're committed to providing a safe, secure, and enjoyable gaming experience that meets your unique requirements.